croydon council complaints about neighbours

Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. michael greenspan dorie; back house for rent la puente; vertikalna pegla na paru iskustva; burlington careers sign in; party rentals jacksonville fl It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors. You can report non-urgent incidents to the Anti-Social Behaviour Team at contact-centre@royalgreenwich.gov.uk or on 020 8921 4411. Explore. Those of us who deal with Croydons planning service are used to their incompetence but this one reaches a new level. The ruling stems from a long-running boundary dispute between three neighbours, where one of them started to build a garage on land that they do not own. If your neighbor complaint is more of the barking dog Croydon Council installed a new CCTV camera in the town centre, on Charles Street, in November 2019 following complaints about inconsiderate parking by the Q-Park car park. The law is clear that applicants must produce certification to show whether they are building on land they own or which is in third party ownership. JR. Jroc23 Roc. The independent Reports into Croydon council to include the ARK Report are very clear. SPD2 is the document that has caused so much harm in Croydon and continues to do so. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. You can change your cookie settings at any time. The decision notice on the 89 Hyde Road block of flats was signed off by the councils head of development management, Nicola Townsend. If you're making a complaint about council housing, find out more about the Housing Ombudsman Complaint Handling Code. My own Labour-controlled Croydon Council is in debt to the tune of 1.5bn. The council has also agreed to try and learn lessons from this complaint, the Ombudsman states, probably more in hope than expectation. Planning enforcement. 535 Following. CROYDON IN CRISIS: If 2020 was Croydon Councils year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. Where neighbours support local businesses and get updates from public services. Heather Cheesbroughs standard response is to convert residents letters, without their agreement, into formal complaints effectively kicking them 5 months down the line. The only leaks that Steve Reed, Hamida Ali and their chums at the Town Hall should be worrying about are the ones in the council flats in South Norwood, one Katharine Street source told Inside Croydon this week, as the local Labour Party continued in its course of vendettas, internal wrangling and self-destruction. He has build wall in my front garden in my property. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Secret chamber inside the Great Pyramid is uncovered after 4,500 years If you're unhappy with something we've done, please let us know. 16 hours ago 16h Often this solves the problem. 8 Mint Walk The council has powers to deal with noise that is considered a statutory nuisance. Class B means of access to a highway. rosie rivera house address 4123; kal magnesium glycinate arsenic; is captain jacks deadbug safe; doctors accepting new patients whitby Not if the latest development fiasco in Riddlesdown is anything to go by, says STEVE WHITESIDE. ), There has long been a lack of clarity as to whether a planning authority has to to get involved in a dispute about land ownership or can leave it to differing owners to sort out. Complaints about one-off parties are unlikely to be dealt with under nuisance law as in the majority of parties are one off events. Heather Cheesbrough: had her mind on other things, like a new job. An examination of the councils enforcement log suggests the Council only issued a decision in January when its enforcement officer queried at that time with the planning officer why they had not taken a decision on the application. The council took action in response to ongoing neighbours On Saturday 6 August, the family and supporters of Mr Duggan, numbering around 120, marched to Tottenham police station to protest about the shooting. Class F hard surfaces incidental to the enjoyment of a dwellinghouse, PART 2 Minor operations Noise nuisance. There is a culture of not taking their complaints seriously., And Hewitt has a worrying message for Croydon Council and other social housing providers who fail their tenants. If the dispute involves a statutory nuisance (something like loud music or barking dogs), you can make a complaint to your local council. Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by All Planning Departments can (and do) grant planning permission on land that is not owned by the applicant. 28 June 2021 . It failed to address the issues of the carers assessments, insurance and transition planning. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. Perhaps the members of the councils planning committee were still in a state of shock. Emergency services, including an air ambulance, rushed to the scene at around 12.46am following reports of a disturbance, but the teen was pronounced dead around 45 minutes later.. A neighbour, who knew Camron since he A London borough has been told to pay out 1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing stress, anxiety and a breakdown in family life. Tue 24 Nov 2020 01.00 EST. Find a propertis in Croydon, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. Its as if the Regina Road scandal never happened, said the source. Tweets. In approving application 20/00108/FUL, they did so based on a council officials report, the committee agreed that thereafter the director of planning and strategic transport has delegated authority to issue the planning permission and impose conditions and informatives. I think there has been a breach of planning control near my property and the council has not taken enforcement action. He and Mr Y will now incur more time, trouble and expense in returning to court to seek a further order for removal of building work. Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. If you live in an urban setting and communicate with your neighbours about your plans, are sensible about hygiene and vermin control, and where you locate your coop, there is . It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. Show I got quite a waft from the other side of the road as it hit the ground. Yet when it comes to using HRA money to improve the living conditions of existing council tenants, officials at Fishers Folly seem remarkably reluctant. Complaints and feedback. Ultimately it seems very like a boundary dispute between neighbours and Planning Departments are not best placed to become involved. If you're a member of the public who has concerns that a child or young person is being harmed or needs support, you should contact our Single Point of Contact (SPOC) team. Patrick Butler Social policy editor. The hours of service are: Monday to Wednesday. By High hedges, trees and boundaries. Wireless exposes disconnect between Bromley and neighbours. This was submitted to the Council and verified by the Planning Team without my knowledge. If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. We no longer operate an out of hours service, Births, deaths, marriages and citizenship. Planning delivery has always been a weakness at Croydon Council and is the major factor in the recent referendum for a mayoral election. If you feel that these rules are not being adhered to, you are advised to contact the council for guidance/to make a complaint. Attribution. That design is hideous and mirrors a template of square blocks going up all over the place with no regards to aesthetics and the surrounding area. Booth seem likely to be left considerably out of pocket because of the necessity, through the councils actions, of undertaking anothr court case to get Ms Zs garage off their land. The parish council said it found vehicles travelling in . The court judgement established the boundaries of Ms Zs house. The Planning department can advise on height of wall needing Planning Permission (PP) , which will depend on whether the wall is alongside a highway. For all customer service enquiries go to @ContactCroydon. Other than essential front line services, Planning is the thing that Croydon Council has let down the people of Croydon the most on and continues unaddressed at a high level in the council. That hardly chimes with the boast of . On April 19 this year, and with the benefit of legal advice, I submitted a formal complaint to the council on behalf of the Newlands. Utter incompetence and no one ever held to account. United Kingdom, NEW Help improve this site by Considering what was now occurring on the sites next door and opposite, disgust is probably too mild a word. There is a borough-wide issue in council blocks with damaged and vandalised security doors. The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. Inside Croydon understands that council tenants affected by the neglect and disrepair of their homes had not been given the courtesy of first sight of the report.. Councillor Ali - who, after six weeks, has yet to fulfil her promise to meet in person . see https://www.gov.uk/party-walls-building-works. He has built out building in his back yard without lawfully planning. Everything about their lives starts to crumble and fall apart. The listing numbers complaints to the Local Government Ombudsman: Birmingham received 257 last year, with our neighbours to the north, Southwark (198) and Lambeth (186) taking the runners-up spots. There is no discretion in that. Ms Z partially removed two of the three stanchions and left the third one standing complete. This includes seeking planning consent on land that is owned by someone else. The resident made further complaint s on 21 August 2020 and the landlord issued a formal letter about the problem to the neighbour in line with its complaints policy. Plans for five new houses and two new flats in Coulsdon have been green lit despite sparking a huge 450 objections from locals. It will surprise no one who has had to deal with Croydons cash-strapped council that it failed to do so. Gumtree. This fact sheet is aimed primarily at people who believe the council should be taking enforcement action against a nearby development and may be considering making a complaint to the Ombudsman. Ms Z appealed the court judgement, and lost. Choose the service you want to make a complaint or give us feedback about. As we read it, the inclusion of the bracketed text effectively means that the contribution could be spent on anything, without restriction and not necessarily even within Sanderstead. With her application, Ms Z presented Certificate A saying she owned all the land covered by development, the Ombudsman writes. They own land built on by Ms Z. So typical of croydon council planners to approve such ugly large developments in a quiet residential area. Overgrown & Messy Gardens! If you call is not answered using 020 8921 8166 please try 020 8921 8921. That email included . The HRA was the source of the money used to pay Dr Alison Knight her 800 per day fees when she swanned into Croydon as an emergency interim head of housing, only to leave after less than six months without any obvious sign of actually achieving anything. Indeed, it has been Croydon Councils policy, under successive chief executives Nathan Elvery, Jo Negrini and now Katherine Kerswell, never to publish Ombudsman rulings against the authority. Ombudsman finds Croydon council did not carry out assessments, provide 'Mr D' with a support plan or offer him a personal budget. No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. You can report fly-tipping online or download our Don't Mess with Croydon app to send a photo and location of fly-tipping straight to the relevant team. A neighbour said the situation is "upsetting and frustrating" as so many people are in need of a home. A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. . It is not clear the council gave any further consideration to the certification issue before January 2020 when it determined the application. Croydon Council has been paying a private landlord for the bunglow in The Glade which is empty (Image: Monica McSherry) A bungalow which Croydon Council allegedly pays 2,000 a month for has been "empty for years". Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. Based in Croydon and edited by Steven Downes. Births, deaths, marriages and citizenship, Support is available for you or someone you're worried about, contact our Single Point of Contact (SPOC) team, Report and request removal of offensive graffiti, If you are a Housing Association tenant, please report the issues to your Housing Association, If you are a Council tenant or leaseholder please contact your Tenancy Officer or call 0208 726 6000. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. 3 1 March 2021. And the council knew of the April 2018 High Court judgement and the documents placed on the Land Registry records. No thought for the environment, the local infrastructure, parking, GPs schools or transport. But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. The study also indicated that 1 in 3 neighbours have had some kind of a dispute. Croydon Council. Residents of the block claim that Croydon Council had been informed of the issues but had not acted. giving feedback A fair amount of chalk (from those lorry wheels) is also being deposited on the roads so much for any wheelwash facilities ! Enter your email address to subscribe to this blog and receive notifications of new posts by email. A person can complain of nuisance if damage is caused by a substantial and unreasonable interference with the private right to use and enjoy one's land. "Led by an independent external housing specialist, the inquiry will look at what has . COMPLAINT 202004576. The report was finally released at lunchtime today, with council leader Hamida Ali emailing it first to members of the Croydon Labour Party. The reply Mr X received from Ms Z said we are building lawfully and within [the] granted planning permission. Support is available for you or someone you're worried about. Ombudsman (LGSCO) in relation to Croydon Council. Poor repairs: the maintenance of the flats at Regina Road is still less than optimal. Boston Borough Council said it initially received a noise complaint about "a number of cockerels crowing" at a property in Wyberton West Road. Antisocial behaviour. The types of neighbourly behaviour which seem to generate the most complaints, and which are also behind most of the decisions to move house are: aggressive behaviour (60%) Noise Pollution. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a "Construction Logistics Plan" before development commenced. Barnstaple To London Train, Since early 2018 I have tried, along with the Riddlesdown Residents Association and other neighbours, to help Mr and Mrs Newlands, the elderly couple who have lived at 96 Hyde Rd for more than 50 years, to defend themselves from the unsustainable intensification that threatens to swallow up their family home. I always tell people that planning permission does not automatically grant permission to build it is just one piece of the jigsaw. The other key Legislation is the Party Wall Act , affecting construction on and near boundaries. Conwy. Perhaps a Government could bring in a requirement for new title pans to accurately plot all boundaries and building plans on NEW and REBUILT properties using modern surveying methods down to a very high level of accuracy eg by Satellite co-ordinates. But even as the Newlands were being forced to cope with all the nonsense and nuisance next door, they were faced by the prospect of yet another block of flats right across the road from them, at 89 Hyde Road. Dan Hewitts first report on the News At Ten was the start of an odyssey that would go on to highlight cases of poor social housing conditions across England. https://insidecroydon.com/2021/10/05/director-of-plannings-bogus-claim-over-institute-membership/. Which is what makes this ruling, published yesterday, all the more extraordinary in its criticism of the council planners incompetence and lack of professionalism. The Ombudsmans report says, I have called the complainant Mr X. If you have a story to share about housing conditions, email housingstories@itv.com. There doesnt seem to be any accountability so how will things change? Croydon Council have said there are no plans to review a Purley pubs music licence after a series of complaints over noise because they have not done anything wrong. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. As many as 450,000 complaints are investigated each year by councils. Nicola Townsend: signed off decision notice. The implication is that there are too many complaints for the current management to handle, so wed better get some more 50k a year (and the rest) managers to fob people off. The Town and Country Planning (General Permitted Development) (England) Order 2015, https://www.legislation.gov.uk/uksi/2015/596/contents, particularly as set out under SCHEDULE 2 We have a council spouting off about sustainability, climate emergency, green measures, LTNs etc whilst systematically conniving with profiteering developers to destroy the place. The Ombudsmans report explains that Ms Z had been seeking to build a garage since around 2016. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Croydon Council has the power to deal with noise nuisance that is considered to be a statutory nuisance. We do not provide anout of hours service for complaints about parties. This DCP supplements and supports the Ashfield Local Environmental Plan (LEP) 2013. They remain so. Of all the things most taxpayers would want is for people who are council tenants to have homes that are safe to live in. Croydon, South London croydon.gov.uk Joined March 2009. Would you please confirm that you have re-joined the Institute, or in the alternative, when you intend to finally remove any reference to your membership of the Institute from your Linkedin profile and elsewhere. I note that at no point in the application did Ms Z present a plan showing the footprint of the garage in relation to the property boundaries or surrounding land. There are a large amount of formal complaints about their planning practice that are on file but delayed internally once responded to they then go onto the ombudsman you can see why Croydon Planning Department is choosing to stall these internally. Over a hundred years, maybe 33% of the countrys existing properties would come up for renewal. The law uses the word shall, meaning it is mandatory on the council to reject such an application. To help us improve GOV.UK, wed like to know more about your visit today. Github; Twitter; Facebook . This was complicated by the Land Registry being set up in 1862 on the basis that registered plans would be definitive. Am I missing something? News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Find a studio-flat in South East London, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. Developers break the law with impunity as demonstrated time and time again. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. The council has told the Ombudsman that it is seeking to improve its complaint handling, by: In their findings, the Ombudsman said that the council was correct that land ownership is not a relevant planning consideration, But this does not mean the question of land ownership has no relevance to the planning process. Meanwhile, for a while at least, and albeit it across a demolition site, the Newlands can enjoy an improved view of the greenery to the south. It will come as no surprise to anyone who knows the road, to hear that those lorries have been blocking driveways and preventing local residents from going about their normal activities, some of which includes caring for elderly relatives. Enter your email address to subscribe to this blog and receive notifications of new posts by email. For a start, theres nothing to be found anywhere on the councils clunky website that reports any part of this latest clusterfuck by the planning department. Croydon Shire Council PO Box 17 Croydon QLD 4871 (07) 4748 7100 (07) . More importantly though, it not been NOT APPROVED. Water leaked from lights and into sockets, leading her to unplug her fridge to avoid electrocution., And reporter Hewitt said, Walking into that flat and seeing not just appalling, squalid conditions, but the fact that it was quite obviously dangerous and Fransoy was living there with her two little boys., The most angry I have ever been: reporter Dan Hewitt with council tenant Fransoy Hewitt in Regina Road in March. Three days after the council approved planning permission, Mr X got back in touch with it saying Ms Z had recommenced building the garage and was committing a further trespass on his land. Putting the boot in? The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. Croydon road traffic can be congested and parking is in short supply; but drivers dont have far to go to reach major roads such as the A23. On 22 July 2021, I informed Robert Snodin, (then-) Trees and Enforcement Team Leader, that this developer had already breached pre-commencement Condition 5 [Construction Logistics Plan (CLP)] and Condition 15 [tree removal]. So, in March, Mr X asked to escalate his complaint to Stage 2 of the procedure because of this delay. For the smell to count as a statutory nuisance it must do one of the following: unreasonably and substantially interfere with the use or enjoyment of a home or other premises. cominbuy clothing reviews 9998219401. Rightly, Inside Housing states, this is the story that everyone who lives and works in social housing has been talking about this year., In the lengthy interview, Hewitt says that the moment he stepped into the council home of Fransoy Hewitt in South Norwood, It was the most angry Ive ever been as a journalist, as a human being., The magazine reports, Footage of her flat revealed the appalling conditions that she and her two sons were living in: walls covered in thick black mould and damp so bad the carpet squelched under her feet. It has provided no explanation or audit trail for what happened in the seven months between Ms Zs agent maintaining she had provided the correct certificate and the council issuing its decision. Other Council workers seem to get more sympathy from this website, but not the Planning Department. Drainage is really important here; it is becoming increasing concerning that the foul water sewers in Riddlesdown are carrying more water than they are designed for and as a result areas downhill from here are suffering frequent episodes of flooding, often foul water and sewage. How things have been allowed to get so bad is beyond belief. CR0 1EA. They made the council aware of the dispute over land ownership and the 2018 court judgement. Night hours are 11.00 pm until 7.00 am. No public servant has understood their responsibility or how to show contrition since. COMPLAINT 202011660. According to the councils own complaints policy, we should have had a response to this complaint within 20 working days. Based in Croydon and edited by Steven Downes. The council warned the full impact won't be known until strike day but as of Monday, February 27, it has been told 11 of its 63 schools will be shut, 16 partially shut, 16 open, and the . However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. An abandoned vehicle is one which has not been moved or attended to for a long time. Also the same problems with the complaints process they dont follow their own complaints process. And as the Ombudsman points out, It also says that anyone who knowingly or recklessly issues a false or misleading certificate is guilty of an offence.. Call 999 if the crime is still happening or 101 to report a crime later. If you live in private rented accommodation, please contact your landlord or managing agent. Designed to abuse the local voters. The council found the size of the garage then under construction exceeded that allowed under permitted development rights, where a developer does not need any planning permission.

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